Leading Edge Training Solutions

training trainers, supervisors and their teams


The new Normal

Our focus this year has mainly been on in-house ‘on-job trainer’ workshops, although we have been asked to develop some distance learning modules and we are working on this. This may in fact be what we will focus on for the rest of 2024 and into 2025.

In-House courses

Due to the popularity of in-house rather than public courses, we have gone into 2023 with the mindset that this is the way we will be operating for the foreseeable future. We realise that this will not work for all organisations and if we get enquiries from a few organisations at more or less the same time, we will schedule a public course. In-house courses have the advantage that we can schedule to suit your circumstances and we are very flexible in this regard. We also find that these courses have a team-building spin off and employees have a shared understanding of the subject matter and skills involved.

We welcome your enquiries and discussions on how we can work together to achieve your staff development needs.

At last!

At last we have arrived at a point where people have regained confidence to attend in-person training. We are told that we are not ‘out of the woods’ yet and that new COVID variances are bound to come along. Having said that, with most people vaccinated to some degree and antiviral medicines now available to treat people, we are getting more enquiries for our training services. We have run a few in-company courses recently and have a few more in the pipeline. People have also registered to attend a public IMPACT! Training for Trainers course and we should be able to announce a date for this soon. In the meantime, if you have been holding back on booking to attend IMPACT!, or our Leadership Skills for Supervisors course, please make contact by phone or email (click on the ‘contact us, link in the footer below). We will then be in a position to update you with likely dates and venue.

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Are we there yet?

Any parent will know the all too familiar call from the children in the back seat during a long trip in the car - ‘Are we there yet’ and then there is the all to familiar reply - ‘We are nearly there, won’t be long now.’ 😉

It seems to me that our journey with COVID here in New Zealand has shades of this scenario. We are not quite there, but we have made a lot of progress and it won’t be too long before we can say we have arrived. Optimistic? Perhaps, but our incremental steps to improve border controls and the delivery of the first batch of vaccine gives hope for a smoother ride for the rest of this year. This is not in any way to make light of the rough ride that many organisations, including those within hospitality, travel and tourism sectors, continue to face and will still face for some time.

What does this mean for training and development of staff? I get a sense that Organisations are wanting to move on their plans to develop their staff. Yes, to a certain extent we have developed a new capability to engage with learning and development initiatives long distance, but there will always be a need for face to face and hands on training for aspects of interpersonal and manual skills learning. I am anticipating that our public and in-house courses will go ahead as scheduled this year, and that new competencies in digital learning will be another sting to the bow that will enhance the learning process.

Wishing you all the best as you navigate year 2 of this challenging chapter of our lives.


Two steps forward, one step back

We have made progress, but as we all know, it was two steps forward, one step back when we, as a country, had to go back into a partial lockdown to deal with new community transmissions. Once again this caused difficulties for businesses and therefore training as well. Scheduled courses had to be postponed or cancelled and even when lockdown levels were eased, confidence has not quickly returned. But we are resilient in New Zealand and LETStrain has a steady flow of enquiries for in-house training. Public courses are seeing a slower recovery, but there are encouraging signs there as well. We will schedule new public courses as and when numbers for a specific course justify it, hopefully soon.

We hope that your order books are filling up and that your steps forward will turn into leaps and bounds. All the best, we look forward to hearing from you.