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2012 Calendar
Public Leading Edge Training courses in Auckland


Our public courses focus on our core training areas - Train the Trainer, First Line Management/Supervisory Leadership, Communications, Teamwork, Food Safety, Health and Safety. Contact us for in-house options for all our courses and to develope new course material for group training, on-job coaching or e-learning.

Hover over an image for more information, double click the image for course outline or outcomes.
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    IMPACT! training for trainers

    13-16 & 24 February
    14-17 & 25 May
    13-16 & 24 August
    12-15 & 23 November

    The Impact! Train the Trainer course is designed to support people who require a solid grounding and comprehensive toolkit on how to train adults at all levels in the organisation. The course would suit both entry-level as well as experienced learning and development practitioners who have responsibility for planning, delivering and assessing group or individual learning sessions.
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    On-job trainer

    12-13 March  
    2-3 July
    5-6 November

    The On-Job Trainer course is designed to support people who have a responsibility for passing on workplace knowledge and developing skills in a less formal setting. Typically this may include subject matter experts and line managers who need to develop the practical skills of training adult learners.
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    Leadership Skills for Supervisors

    2-4 April
    16-18 July
    1-3 October

    Leadership Skills for Supervisors is a comprehensive training process for first level management e.g. Team Leaders, Supervisors, Section Heads, or Chargehands. Delegates learn and practice the skills to lead a team to achieve personal, departmental and company goals. Results are achieved through balancing the needs of the TASK, TEAM and INDIVIDUAL.
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    Introduction to Team Leadership

    5 March
    11 June
    17 September

    The Introduction to Team leadership course introduces Leading Hands, Chargehands and Supervisors to the skills they need to lead their teams effectively. The style of presentation, reader friendly workbooks, discussion and activities make this course suitable for all team leaders, including those who are new to leadership and those whose mother tongue is not English.
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    Focus on Food Safety

    2 May
    1 August
    5 December

    Focus on Food Safety is an interactive, attitude changing course to  support your Organisation's Food Safety Program. With an understanding of  HACCP and GMP, employees are motivated to apply sound  food hygiene when handling product. This course prepares employees for  assessment against Unit Std 167 and the food safety elements of Unit Std 7755.
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    Focus on Health and Safety

    3 May
    2 August
    6 December

    The ‘Health and Safety in Employment’ course gives employees the knowledge  and skills required to work safely in an organisation and participate  fully in the  company’s safety programme. The course prepares employees for  assessment  against Unit Std 497 and the health and safety elements of Unit Std  7755
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    Focus on Teamwork

    7-9 March
    3-5 September

    The focus on Teamwork course is a TEAM WORK course rather than a TEAM BUILDING exercise. Leadership expert, John Adair, developed the concept that a good leader balances the needs of the Task, the Team and the Individual. We have developed training for the skills needed for successful performance in each of these 3 areas.
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    Unlocking Business Communications

    28 March
    23 July
    26 November

    Unlocking Business Communication is both a training course and an intervention. It is designed to reveal and solve vertical and horizontal communication problems within the organisation. The course deals with the communication process, identifying barriers to communication and nonverbal communication.
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    Essential Communication

    29 March
    24 July
    27 November

    The Essential Communication Skills course provides delegates with the fundamental skills for effective interpersonal communication. The skills include listening, using nonverbal communication, presenting oneself to make the right impact, giving and receiving constructive feedback. Plans are made for ongoing development and support.
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    Communicating with Customers

    30 March
    25 July
    28 November

    The Communicating with Customers course is designed to change attitudes to both external and internal customer communications and service. Delegates learn how to fulfil customer expectations and are better equipped to handle customer complaints. They also learn essential skills in telephonic communication.
Training for your Trainer, Supervisor, and first line employee in Auckland, New Zealand or anywhere else that you are located. Contact us if you would like us to email or post a printable version of our course schedule.