Rangitoto 5

 
2010 Calendar
Open Leading Edge Training courses in Auckland


Our public courses for this year focus on our core training areas - Train the Trainer, First Line Management/Supervisory Leadership, Communications, Teamwork, Food Safety, Health and Safety.


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    IMPACT! training for trainers

    15-18 & 26 February
    17-20 & 28 May
    9-12 & 20 August
    15-18 & 26 November

    The Impact! Train the Trainer course is designed to support people who require a solid grounding and comprehensive toolkit on how to train adults at all levels in the organisation. The course would suit both entry-level as well as experienced learning and development practitioners who have responsibility for planning, delivering and assessing group or individual learning sessions.
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    On-job training

    17-18 March  
    19-20 July
    1-2 November

    The On-Job Training course is designed to support people who have a responsibility for passing on workplace knowledge and developing skills in a less formal setting. Typically this may include subject matter experts and line managers who need to develop the practical skills of training adult learners.
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    Leadership Skills for Supervisors

    19-21 April
    26-28 July
    18-20 October

    Leadership Skills for Supervisors is a comprehensive training process for first level management e.g. Team Leaders, Supervisors, Section Heads, or Chargehands. Delegates learn and practice the skills to lead a team to achieve personal, departmental and company goals. Results are achieved through balancing the needs of the TASK, TEAM and INDIVIDUAL.
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    Introduction to Team Leadership

    1 March
    10 June
    21 September

    The Introduction to Team leadership course introduces Leading Hands, Chargehands and Supervisors to the skills they need to lead their teams effectively. The style of presentation, reader friendly workbooks, discussion and activities make this course suitable for all team leaders, including those who are new to leadership and those whose mother tongue is not English.
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    Focus on Food Safety

    27 April
    23 August
    1 December

    Focus on Food Safety is an interactive, attitude changing course to  support your Organisation's Food Safety Program. With an understanding of  HACCP and GMP, employees are motivated to apply sound  food hygiene when handling product. This course prepares employees for  assessment against Unit Std 167 and the food safety elements of Unit Std 7755.
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    Focus on Health and Safety

    28 April
    24 August
    2 December

    The ‘Health and Safety in Employment’ course gives employees the knowledge  and skills required to work safely in an organisation and participate  fully in the  company’s safety programme. The course prepares employees for  assessment  against Unit Std 497 and the health and safety elements of Unit Std  7755
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    Focus on Teamwork

    3-5 May
    13-15 September

    The focus on Teamwork course is a TEAM WORK course rather than a TEAM BUILDING exercise. Leadership expert, John Adair, developed the concept that a good leader balances the needs of the Task, the Team and the Individual. We have developed training for the skills needed for successful performance in each of these 3 areas.
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    Unlocking Business Communications

    23 March
    21 June
    11 October

    Unlocking Business Communication is both a training course and an intervention. It is designed to reveal and solve vertical and horizontal communication problems within the organisation. The course deals with the communication process, identifying barriers to communication and nonverbal communication.
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    Essential Communication

    24 March
    22June
    12 October

    The Essential Communication Skills course provides delegates with the fundamental skills for effective interpersonal communication. The skills include listening, using nonverbal communication, presenting oneself to make the right impact, giving and receiving constructive feedback. Plans are made for ongoing development and support.
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    Communicating with Customers

    25 March
    23 June
    13 October

    The Communicating with Customers course is designed to change attitudes to both external and internal customer communications and service. Delegates learn how to fulfil customer expectations and are better equipped to handle customer complaints. They also learn essential skills in telephonic communication.