Unlocking Business Communcation

Both a training course and an intervention designed to reveal and solve vertical and horizontal communication problems within the organisation.

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Essential Communication Skills

Provides delegates with the fundamental skills for effective interpersonal communication including listening, nonverbal communication, presentation, giving and receiving feedback.

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Communicating with Customers

Designed to change attitudes to both external and internal customer communications and service, including telephone communication and dealing effectively with customer complaints.

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Listening Skills

Identifies the barriers to listening and develops effective listening skills to reduce misunderstandings and improve team performance.

focus on Business

Empowers and motivates employees to work towards the Company's objectives by helping them understand how a business operates.

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focus on Food Safety

An interactive, attitude changing course which motivates employees to apply sound food hygiene when handling product.

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focus on Health and Safety in Employment

Gives employees the knowledge and skills required to work safely in an organisation and participate fully in the company’s safety programme.

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focus on Good Manufacturing Practice

Gives employees an understanding of GMP within the food and pharmaceutical manufacturing sectors

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focus on Teamwork

Gives team members the skills needed to successfully perform and balance the needs of the Task, the Team and the Individual.

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Introduction to Team Leadership

Introduces Leading Hands, Chargehands and Supervisors to the skills they need to lead their teams effectively.

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Leadership Skills for Supervisors

Delegates learn and practice the skills to lead a team to achieve personal, departmental and company goals.

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The following courses are run in-house for clients as well as public courses. All our material can be customised to suit clients needs. This includes rewriting to meet requirements of specific unit standards.

Course Overviews

Focus on courses
Supervisory leadership courses
Business Communication courses
Find more information about all our courses by either following the links under the course headings or by clicking the course topics in the side bar.
Literacy courses

Literacy and ESOL

Our Workplace Literacy Programme meets workers where they are at and takes them on to meet company requirements.

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Foundational Skills for Supervisors

Supervisors are coached in the basic skills they need to undertake their leadership and administrative responsibilities.

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Trainer Series

IMPACT! Training for Trainers

Provides trainers with the skills and tools to plan and run effective group or individual training sessions.

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On-Job Training

Designed for subject matter experts and others who require a learning framework to help train individuals or very small groups.

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